A Personal Message from Aini About Our Customer Reviews

Thank you for visiting AINIDOLL.com. Before reading our customer reviews, we want to share some insights on why we want to create such a page. A lot of our customers asked us if AINIDOLL is legit. We are a relatively new brand. So it’s a surprise to receive such a question.  The answer is simply yes.

We are not a marketing-oriented company but mainly focus on our products and consumers. We have never paid for any posting or reviews. However, to protect your benefits and address your concerns, there are a few things we do:

PayPal protection:

Rather than using other 3rd party payment methods, we use PayPal as our primary payment method. As a consumer, if you find it could be a fraud, you can always claim with PayPal and get your money back. You can learn more from here.

Picture confirmation:

Most of our products are highly customized for each customer. What we do differently is before we send our dolls out of the factory, we always send the buyer some pics or even video clips about the product that we just completed in the workshop. What you see will be what you get. In this case, there will be no surprise for you. Please refer to our factory info page to learn more.

Order tracking:

Once your doll is on the way, we will send you a tracking number and attach it to your PayPal transaction. In most cases, we do discreet shipping by UPS. You can refer to the shipping info page for more details.

We do this since we have high confidence in our products. We also hope you can give us an opportunity to serve.

Thank you for your trust and enjoy the reading!

How and Who Can Post Customer Reviews?

We recently started launching a new review program powered by cusrev.com. Each time after you make a purchase, you will receive a review invitation. We will take your feedback seriously. 

  • Cusrev (CR) is a service for businesses that offer a voluntary scheme for verification of reviews submitted by customers. CR acts as an independent third party that invites all verified buyers to review their experience with products and services provided by the businesses. Reviews are then made public.  
  • Only verified customers who have purchased the product may leave a review. 
  • AINIDOLL voluntarily participates in the program for independent verification of customer reviews. 
  • Customer reviews gives prospective customers peace of mind when they are shopping online.
  • CR cannot be held accountable for the reviews and comments made on the website.

Customer Reviews from Blogs and News

You can also visit our blogs for more stories and doll tips If you want to learn more about us.

Customer reviews from cusrev.com

1-5 of 262 reviews
  1. She’s a little heavy. Other than that I’m satisfied

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    • Hi Chris, thank you for your feedback. Yes, the weight is not something we can solve since she is a full size doll. We also carry light weighted dolls at mysmartdoll.com. You can feel free to take a look.

  2. Service was great

    (0) (0)
  3. Was Very Helpful & Even After Receiving, Follow up Help Was Great ..Thanks

    (0) (0)
  4. Sweet!

    (0) (0)
  5. Order was processed as smooth as silk from beginning to end and the product was great.

    (0) (0)